Privacy Policy
How we protect your data and respect your privacy.
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, use our AI assistance features, or contact our support team. This may include your name, email address, and transcript data processed during your sessions. We may also collect metadata such as device information, IP addresses, and timestamps to improve service security and performance.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, to develop new features, and to protect Neenja and our users. Your transcript data is processed in real-time to provide AI assistance and is protected by our advanced security protocols. We do not sell your personal data to third parties.
3. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. You can request deletion of your account and associated data through your dashboard settings at any time.
4. Your Rights
You have the right to access, update, or delete your personal data at any time. You may also object to processing, request data portability, or withdraw consent for certain data collections. For any data-related requests, please use our simplified tools in the Settings area or contact our privacy officer.
5. Security Standards
Neenja employs industry-standard encryption and security measures to protect your information. All data transmitted between your device and our servers is encrypted using SSL/TLS, and sensitive data is stored using secure hashing algorithms.
Privacy Concern?
Your data security is our top priority. Contact our Data Protection Officer for any specific concerns.